ARE THE CLASSES SUITABLE FOR BEGINNERS
our classes are designed to suit all levels of fitness with the teachers showing a range of difficulty and progressions with each movement. always take the class at your own pace. we recommend beginners arrive a little earlier to class and let the teacher know you are new so that they can give you any extra advice. we have a beginner specific pilates class on a sunday too if you'd like to try a class with other beginners.
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I AM PREGNANT, CAN I COME TO CLASS
if you are already in a routine of attending our classes and have consulted with your doctor that it is safe for you to continue you are welcome to attend sessions with us, please let the teacher know ahead of the class. If you are new to fitness and movement you would be better attending a 1-1 session or a pregnancy specific class as our group classes would not be suitable.
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I AM WORKING WITH AN INJURY, CAN I COME TO CLASS
if you have consulted with your doctor that it is safe for you to attend group fitness classes you are welcome to attend sessions with us however you must let the teacher know ahead of the class. We would highly encourage booking a 1-1 session ahead of attending a group class in preparation for exercising in a group setting.
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DO I NEED TO BRING A MAT TO CLASS
nope ! we provide all mats and equipment but if you prefer to use your own mat please place it on top of one of the mats we have laid out to ensure correct spacing.
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CAN I CANCEL MY CLASS
our classes are non-refundable, however you can reschedule your booking up to 24 hours before the class start time by making an account here. we can not be flexible on our booking policy.
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CAN I BRING MY DOG / CHILD TO THE STUDIO
so sorry but we can't allow dogs or children in the studio.
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IS THE STUDIO ACCESSIBLE FOR WHEELCHAIR USERS
unfortunately no :( we are are on the first floor without a lift. we can highly recommend the girls over at prept york who are also in the town centre and are accessible.
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CAN I CANCEL MY SELF CARE APPOINTMENT
to cancel an appointment please contact your treatment provider directly, you can find their email address here. you can reschedule your bookings by making an account on our website here. cancellations within 24 hours of appointment time or no-showing on a booking will require payment in full for the missed appointment which will be collected by the self employed treatment provider directly .
DO YOU SELL GIFT VOUCHERS
All of the treatment providers at ossie are self employed so if you were looking for a treatment voucher you would have to go through them directly. you can find their treatment menus and contact details here.
if you would like a gift voucher for classes then please send us an email here
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DO YOU HIRE OUT THE SPACE FOR EVENTS/PRIVATE CLASSES/PHOTOSHOOTS
yes ! please send us an email with your enquiry here
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if you have any other questions feel free to reach out at hello@ossiestudio.com